NO CODING? NO PROBLEM! WE’VE GOT YOUR BACK. GET US BASED EXPERT WEBSITE HELP AND SUPPORT
Premier US based website support since 2011
Have a website and need help now? We have you covered. From simple updates to complex issues even the white screen of death – we can get you up and running!
$99
One time website support performed by our expert team.
Core features
One time payment.
Most Popular
$199
Routine support, updates and fixes for most website needs.
One Time features plus…
No contract. Cancel anytime.
$299
Expert solutions and tailored support for more robust needs.
Monthly Basic features plus…
No contract. Cancel anytime.
One Time Support |
Monthly Basic |
Monthly Advanced |
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|---|---|---|---|
| Support Features | |||
Expert web team 
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| Trouble shooting |
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| Website down or broken |
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| Video call / Screenshare |
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| Support time |
Up to 60 minutes* | Up to 120 minutes* | Up to 180 minutes* |
| Turn around time |
1 Business day | 1 Business day | 1 Business day |
| Rollover time |
– | Up to 2 hours | Up to 3 hours |
| Web page edits and updates |
– | |
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| Third party integrations |
– | Basic | Advanced |
| SEO / Google Fixes |
– | |
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| Uptime / outage monitoring |
– | Daily | Every 5 minutes |
| Cloud backups |
– | Monthly | Daily |
| Backups kept on file |
– | 30 days | 90 days |
| WordPress core updates |
– | |
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| WordPress theme updates |
– | |
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| WordPress plugin updates |
– | |
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| Malware detection |
– | |
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| Malware removal |
– | – | |
| Emergency website restore |
– | – | |
| Dedicated manager |
– | – | |
| Phone support |
– | – | |
| New webpages added |
– | – | |
No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment.
$99
one time
Core features
Expert web team, trouble shooting & fixes, 1 day turn around, and more
One time payment.
$199
monthly
One Time features +
Webpage updates, cloud backups, uptime monitoring and more
No contract. Cancel anytime.
$299
monthly
Basic features +
Malware removal, emergency restore, phone support and more
No contract. Cancel anytime.
“Thank you for all the work you have done for us over the years. You will be our provider for years to come!”
– Jason S.
“This team knows what they are doing! I would recommend this company 10 times out of 10 to fix your website issues.”
– Violet M.
“They dropped everything to help me with an issue that affected our business. Amazing Support!”
– David S.
No contracts. All our website maintenance services and management plans are month-to-month. You can cancel anytime with no cancellation fees. Simply cancel 1 business day before your next payment renews to stop service and any future charges.
Our team is proudly USA-based here in Temecula, CA. We have employees in southern California as well as Dallas Texas. We operate on Pacific Time and offer regular support Monday through Friday, 9am – 5pm. PST. We do have after hours support options available as well.
We’ve been in business since 2011 and our support team has been in the industry on average of 25 years. We started as a website development company in Orange County, CA, morphed in to a full service marketing agency, but we also know there are very few options for affordable support with US based specialists. (And yes, we still offer marketing and development).
Yes. We will backup your entire WordPress website files and database, then update your WordPress installation and Plugins. If something goes wrong with the process we will restore your website to the way it was and go over the options with you to get your website back up and running as quickly as possible.
No. As a matter of fact we INSIST everything remains in your name. We will need access to your website, your hosting server and other sensitive data, but everything remains in your name and stays in your control.
Our IN HOUSE staff. We do not out source! All of your data, usernames and passwords that you share with us are kept securely in a password management system with military grade encryption. We only keep your data for as long as you are a customer, after words it is purged from our systems.
One. We do offer multi site support or support multiple websites on different severs, please use the form at the bottom to contact us to receive bulk pricing.
“Just A Web Company has always been there whenever we have needed website updates and support. They always respond right away and address our issues without delay. Awesome team and excellent communication!”
Dr. Laurie Blanscet
An Optimal You
“Just A Web Company excels in providing exceptional website support, ensuring every detail is handled with precision and care. They are responsive, knowledgeable, and always ready to tackle any challenge, making the process seamless and stress-free. With their reliable service, you can trust that your website is in the best hands.”
Neil O’Connel
Mt. Soledad National Veterans Memorial
“Just A Web Company provides top-notch website support, offering prompt and effective solutions for any issues that arise. We were not a customer when we called them, and they dropped everything to help get our website back up and running after an outage!”
Rich Kent
Avistone
No contracts. Cancel anytime. Try our month-to-month website support plans without any risk or commitment.
$99
one time
Core features
Expert web team, trouble shooting & fixes, 1 day turn around, and more
One time payment.
$199
monthly
One Time features +
Webpage updates, cloud backups, uptime monitoring and more
No contract. Cancel anytime.
$299
monthly
Basic features +
Malware removal, emergency restore, phone support and more
No contract. Cancel anytime.
No Problem! Fill out the form and send us a message!